Privacy Policy

1. Introduction

Directors Support Platform (Pty) Ltd ("we", "us" or "our") is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. If you do not agree with the terms of this policy, please do not use our website or provide us with your personal information.

2. Information We Collect

We may collect and process the following personal information about you:

a. Personal identification information, such as your name, email address, phone number, and company name. 

b. Technical data, including your IP address, browser type, operating system, and other technical information about your device. 

c. Usage data, including information about how you use our website and services.

3. How We Collect Information

We collect personal information in the following ways:

a. Directly from you when you provide it to us, for example, when you contact us, register for an account, or request information about our services. 

b. Automatically as you navigate our website, using cookies and similar tracking technologies.

4. How We Use Your Information

We use your personal information for the following purposes:

a. To provide you with our services and fulfil your requests. 

b. To communicate with you and respond to your inquiries. 

c. To improve and customise our website and services. 

d. To comply with our legal obligations, including GDPR and POPIA. 

e. For any other purpose for which you provide consent.

5. Disclosure of Your Information

We may share your personal information with:

a. Our subsidiaries and affiliates. 

b. Service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. 

c. Regulatory authorities, law enforcement, or other third parties, when required by law or in response to a valid legal request.

We will not sell or otherwise disclose your personal information to third parties for their direct marketing purposes.

6. International Transfers

We are a global company, and your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including countries outside the European Economic Area (EEA) and South Africa. We will take appropriate measures to ensure that your personal information is protected in accordance with this privacy policy and applicable data protection laws.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorised access, or disclosure. However, please be aware that no security measures are perfect or impenetrable.

8. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under certain circumstances, and subject to applicable data protection laws, you have the following rights:

a. To request access to your personal information. 

b. To request correction of inaccurate or incomplete personal information. 

c. To request erasure of your personal information. 

d. To object to the processing of your personal information. 

e. To request restriction of the processing of your personal information. 

f. To request data portability.

To exercise any of these rights, please contact us on ceo@directorssupportplatform.com or any other method as shared on our website.

10. Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be effective when we post the revised policy on our website.